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Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide the information below regarding collection and use of personal data while using our website.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.
When you use the contact form, we will only collect your personal data (name, email address, phone number, message text) in the scope provided by you. The data processing is for the purpose of making contact.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)b GDPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of article 6(1)(f) GDPR for the purposes of overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to process your request. Finally, your data will be deleted, unless you have agreed to further processing and use.
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.
Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of art. 6 (1) lit. b GDPR and is required for the fulfilment of a contract with you.
We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. You will find the contact details in our imprint. Your email address will then be removed from the distributor.
Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties.
We use MailChimp, the technical service provider of The Rocket Science Group, LLC, located at 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. (http://www.mailchimp.com/ )
The transfer of your data takes place in accordance with Art. 6 (1) lit. f GDPR and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. Essentially, the use of MailChimp ensures that emails are sent reliably and, more importantly, that they do not end up in your spam filter.
For this purpose, we pass on the following personal data to MailChimp in addition to the email address: first name, last name. This information is only used to personalize the newsletter
MailChimp is the recipient of your personal data and acts as an order processor for us as far as the dispatch of our newsletter is concerned. The processing of the data specified in this section is neither legally nor contractually required. Without your consent and the transmission of your personal data, we cannot send you a newsletter.
In addition, MailChimp collects personal data with the help of cookies, so-called “web beacons” or tracking pixels, i.e. a single-pixel image file that is stored on our website and retrieved from the MailChimp server when the newsletter is opened.
Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and your reading behavior based on the retrieval locations (which can be determined with the help of the IP address) or the access times.
In addition, usage data is collected such as date and time, when you opened the e-mail/campaign and browser activity (e.g. which e-mails/web pages were opened). For technical reasons, this information can be assigned to individual newsletter recipients; however, it is neither our nor MailChimp’s intention to observe individual users.
This corresponds to the legitimate interest of Mailchimp (according to Art. 6 (1) lit. f GDPR) and serves the execution of the contract (according to Art. 6 (1) lit. b GDPR). MailChimp also evaluates performance data, such as email delivery statistics and other communication data. This information is used to create usage and performance statistics for the services.
In this context, we would like to point out that cookies are used on MailChimp websites, and that personal data is processed by MailChimp, its partners and service providers (e.g. Google Analytics). This takes place over an unspecified period and to an unspecified extent. We have no influence on this data collection.
The legal basis for this processing is your consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent to the processing of your personal data at any time. A link to this effect is included in all mailings. In addition, the revocation can be made via the specified contact options. The declaration of revocation does not affect the lawfulness of the processing carried out to date.
Your data will be processed as long as you have given your consent. Apart from this, they will be deleted after termination of the contract between us and MailChimp, unless legal requirements make further storage necessary.
MailChimp has implemented compliance measures for international data transfers. These apply to all global activities where personal data of individuals in the EU is processed. These measures are based on the EU Standard Contractual Clauses (SCCs). To protect your data in the USA, we have concluded a data processing agreement with MailChimp to enable the transfer of your personal data to MailChimp. The contents of this data processing agreement can be viewed at the following website:
We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our own goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You must provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing will be carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing.
You can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.
We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.
We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to Shopfront from 79Pixel, Steffen Ottow, Schulstraße 21, D-38315 Gielde.
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en
We have integrated the components secupay.Kreditkarte (credit card) as well as SOFORT via secupay by secupay AG (Goethestr. 6, 01896 Pulsnitz; “secupay”) into our website. Secupay is a payment institute in the sense of the Zahlungsdiensteaufsichtsgesetz (Payment Services Supervision Act – ZAG) registered with the Federal Financial Supervisory Authority (Graurheindorfer Str. 108, 53117 Bonn; “BaFin”) (register number:126737) and facilitates cashless payment for products and services online.
Secupay forms a procedure allowing the claim for the purchase price to be assigned to secupay. This allows a retailer to deliver goods, services or downloads to the customer immediately after the order is placed.
If you choose “credit card” or “SOFORT” via secupay when ordering from us, your data will automatically be transmitted to secupay. By choosing one of these payment options you agree to transmission of your personal data as necessary for handling the payment.
When handling the purchase via secupay, your payment method data is transmitted to secupay. Secupay then carries out a technical check on the risk of payment default. This online retailer is then automatically notified that the financial transaction has been carried out. The personal data exchanged with secupay includes first name, last name, address, email address, IP address, phone number and other data which is required for handling the payment.
Data is transmitted in order to process your payment and prevent fraud. We will also transmit other personal data to secupay if there is a justified interest in doing so.
The personal data exchanged between us and secupay may be transmitted by secupay to credit agencies. This transmission is for the purpose of identity and credit checking.
Secupay may forward the personal data to affiliated companies and service providers or subcontractors where this is necessary for the fulfilment of contractual obligations or the data is to be processed on its behalf.
You have the option of withdrawing your consent for secupay to handle your data at any time. Withdrawal will not affect personal data which have to be processed, used or transmitted for (contractually compliant) payment processing. Secupay’s applicable data protection provisions can be found at https://secupay.com/en/datenschutz
When paying with Sofort via secupay, the online payment system of SOFORT GmbH, Theresienhöhe 12, D-80339 Munich, Germany, the data provided by you in the course of the ordering process is entered into the digital transfer form provided by SOFORT GmbH and transmitted by SOFORT GmbH together with your online banking data (PIN and TAN) in encrypted form to your bank for execution of the transfer. Your online banking data will neither be stored by the person responsible for processing, secupay, nor by SOFORT GmbH. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). The following link will take you to the data protection declaration: http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy?_ga=2.171012384.1617696519.1575033791-1554858795.1561986227.
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Our website uses the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4,Ireland;”Google”).
The processing of data serves to analyze this website and its visitors and for marketing and advertising purposes. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. In this process the following information, inter alia, can be collected: IP address, date and time of the website access, click path, information on the browser and the device you are using, the pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities.
The IP address transmitted from your browser within the scope of Google Analytics is not associated with any other data held by Google.
Google Analytics uses technology such as cookies, web storage in the browser, and tracking pixels which enable an analysis of your use of the website. The information generated by these regarding your use of this website is usually transferred to a Google server in the USA and stored there.
Google relies on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/
Both Google and the US government authorities have access to your data. Google may combine your data with other data, such as your search history, personal accounts, usage data from other devices and any other information Google has about you.
IP anonymization is activated on this website.
Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.
You can also prevent the collection of the data (including your IP address) generated by Google Analytics and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=en].
To prevent the data collection and storage by Google Analytics across multiple devices you can place an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You need to implement the opt-out on all systems and devices that you are using, so that this works comprehensively. If you delete the opt-out cookie, requests will be transmitted to Google again. When you click here on the link, you will get to a page of google where you can download the opt-out cookie Deactivate Google Analytics.
Our website uses the function for embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This feature shows YouTube videos in an iFrame on the website. The option “advanced privacy mode” is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube.
Your data may be transmitted to the USA.
For the USA, no adequacy decision from the EU Commission is available. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks
The data processing is carried out on the basis of Article 6 (1) (f) GDPR due to our legitimate interest in the needs-based and targeted design of the website.On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6 (1) (f) GDPR.
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally
If the data processing outlined here is based on our legitimate interests in accordance with Article 6 (1) f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise of defense of legal claims.
If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If objection is successful, we will no longer process the personal data for the purposes of direct advertising.
Last update: 19.05.2022
ISS International Security School & Services GmbH®
Krombacher Str. 39
Telephone Hotline: (Mo.-Fr. 9:00 – 17:00) +49 (0)2206 951944-0